Vello Co products are cosmetic scalp-cleansing tools for external use only. They are not medical devices and are not intended to diagnose, treat or cure any scalp condition, including dandruff or hair loss.
Using it safely Use gently on unbroken skin, with light pressure and short directional strokes. Do not use on broken, inflamed, painful or irritated skin. Stop if you feel discomfort, catching or excessive pulling. Rinse and dry both parts fully after each use.
When to see a professional Please seek advice from a doctor or pharmacist for persistent severe itching, pain, redness, swelling, bleeding, open skin, thick recurring flakes, patchy hair loss, or symptoms that continue despite normal care.